Support

Help, contact, and app info

Billoop is built and supported by one person. The fastest way to reach me is by email — I usually reply within a few days.

Before you email

A handful of questions come up often enough that the answer is faster here:

  • iCloud sync isn’t showing on another device. Open iOS Settings → [your name] → iCloud → Apps Using iCloud, and confirm Billoop is on. Sync is private to your Apple ID; Billoop never sees your data.
  • Notifications aren’t firing. Open iOS Settings → Notifications → Billoop and check that notifications are allowed. The 3-days-before-trial reminder is mandatory and on by default.
  • How do I delete all my data? Uninstalling Billoop removes the local copy from your device. To remove the iCloud copy as well, open iOS Settings → [your name] → iCloud → Manage Account Storage → Billoop → Delete Data.
  • What iOS version do I need? Billoop requires iOS 17 or later, on iPhone or iPad.
  • Where are the privacy policy and terms? See Privacy and Terms.

App information

NameBilloop
Versionv1.0.0
Bundle IDcom.ismatbabirli.SnapSub
DeveloperIsmat Babirli
PlatformiOS 17+ (iPhone, iPad)

Reporting a bug

When emailing about a problem, it helps to include:

  • your device and iOS version (Settings → General → About);
  • the Billoop version (shown above, also visible in Settings inside the app);
  • what you were doing when the issue happened, and what you expected instead.

Feature requests

Email works for these too. Billoop’s scope is intentionally narrow — subscriptions and free trials, on-device, no accounts — so not every request will land, but every one is read.